“Eleve Cosmetic” is a registered trademark of Farmaricci Since 1905 S.r.l.
If you are a consumer who has purchased our products on the website www.elevecosmetic.com, you have the right to withdraw from the contract, without specifying the reasons, within 21 calendar days from the day on which you, or a person designated by you, other than the carrier, acquires physical possession of the goods and, therefore, from the day of delivery of the goods, as documented by the relevant transport document. To exercise the right of withdrawal, you may notify us of your decision by means of an explicit declaration, which you can also send by email to info@elevecosmetic.com, indicating your name and surname, address, the goods covered by the contract, the order date, the date of delivery of the goods, the relevant transport document number, and your preferred method of reimbursement. To do so, you can use the standard withdrawal form attached below.

Dear Farmaricci Since 1905 s.r.l.,
Via Terre delle Risaie, 4 – 84131 Salerno

Tel. +39 089 28 72 649
Email info@elevecosmetic.com

I/We (Name and surname of consumer(s)) ………………….. hereby communicate my/their withdrawal from the sales contract for the following goods/services:

………………….

Ordered on ………./received on …………….. with delivery note no.…………..

The goods in question will be available for collection at…………….(Address of consumer(s)).

I/we request that the refund of the amount paid be made via:………………………..

Signature of consumer(s) (only if this form is submitted on paper)”.

Delivery…….”

If you exercise your right of withdrawal promptly, you will be refunded all payments made. The refund will be made without undue delay and in any case within 14 days from the day on which we are notified of your decision to withdraw from the contract. You will be responsible for the shipping costs for the refund, including shipping costs, and in any case within 14 days from the day on which we are notified of your decision to withdraw from the contract. Refunds will be made using the same payment method used for the initial purchase, unless you expressly indicate otherwise.

In any case, please note that refunds by credit card are only possible if the order was paid for by credit card. Orders paid for by cash on delivery or bank transfer can only be refunded by bank transfer.

Following your notification, we will collect the goods from the address you provided, at our expense and with due care.

Refunds by credit card are only possible if the order was paid for by credit card. Credit. Orders paid for by cash on delivery or bank transfer can only be refunded by bank transfer.

Package collection from the consumer’s home will be handled by Farmaricci Since 1905 s.r.l., which will only ensure that the packaging in which the product is shipped is perfectly intact and sealed. Upon receipt of the return at the Farmaricci warehouse, Farmaricci Since 1905 s.r.l., after verifying the integrity of the returned products, will finalize the process within 14 days of receiving your notice of withdrawal.

Please note that the right of withdrawal and therefore the right to return expires 21 calendar days after delivery of the goods.

In any case, returns of products that are even partially used or that show signs of damage, wear, or dirt and that, consequently, can no longer be considered intact, will not be accepted.

As these are cosmetic products, pursuant to art. 59 letter e of the Consumer Code, returns will not be accepted. of products with removed or otherwise opened seals. In such cases, the goods will remain at the Farmaricci Dal 1905 s.r.l. headquarters, available for collection by the customer at their own expense, and no refund will be made.